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Frequently Asked Questions
Materials
Our gold vermeil styles are made with 18K solid gold where a layer of at least 2.5 microns thick of 18 karat gold are meticulously layered on top of 100 % recycled 925 sterling silver.
Compared to standard gold plating, our 18 Karat gold Vermeil plating finish stands out, being five times thicker, ensuring longevity, durability and resilience. Unlike standard plating methods, the gold vermeil process employs electrolysis, enhancing the durability of the jewellery. We coat all of our pieces with an additional e-coating for additional tarnish resistance.
Our 100% recycled 925 sterling silver jewellery undergoes an additional layering process known as rhodium plating to enhance its durability and protect it from tarnishing, denting, or corroding. 925 Sterling silver is a precious metal made up of 92.5% pure silver and 7.5% other metals. We coat all of our pieces with an additional e-coating for additional tarnish resistance.
All are 100% recycled 925 sterling silver pieces are stamped with the 925 hallmark.
We responsibly source all our gemstones. All our gemstones are hand selected and hand faceted. Our semi-precious gemstones are custom cut from minerals and other natural materials, giving each stone a unique color.
Cubic zirconia (CZ) is a synthetic gemstone that we proudly incorporate into our jewelry pieces. Crafted to mimic the clarity and sparkle of diamonds, cubic zirconia adds a touch of eleganc, brilliance and luxury to our designs without the hefty price tag."
Jewellery Care
Dry and Cool Environment: Store your sterling silver jewelry in a dry and cool environment to prevent tarnishing. Avoid prolonged sunlight aand areas with high humidity, such as bathrooms.
Individual Pouches or Compartments: Store each piece of jewelry separately to prevent scratching and tangling. Consider using soft pouches or jewelry boxes with individual compartments. AVOID LEATHER POUCH OR BAG.
Avoid Exposure to Air: When not wearing your jewelry, store it in airtight containers or zip-lock bags to minimize exposure to air, which can accelerate tarnishing.
Separate from Harder Materials: Store sterling silver jewelry away from harder materials like other metals or diamonds, as they can cause scratches.
Avoid Soaking: Do not soak jewelry for an extended period as it can weaken the gold layer. Clean promptly and dry thoroughly if come in contact with any liquid.
Avoid Ultrasonic Cleaners: Avoid using ultrasonic cleaners or steam cleaners as they can damage the plating and loosen gemstones.
Soft Cloth or Brush: Use a soft, lint-free cloth or a soft-bristled brush (non abrasive) to gently scrub the jewelry and remove dirt and residues. Be cautious around gemstones to avoid scratching them.
Avoid Chlorine and Harsh Chemicals: Avoid using harsh chemicals or abrasive cleaners on your sterling silver jewelry, as they can damage the metal and gemstones. This includes bleach, ammonia, and chlorine.
We do not recommend swimming or showering while wearingg your jewellry. Soapy water, Chlorine from salt water and fresh water, liquids and oil can damage preciuous metals and gemstones, eroding their shine and can also discolor them.
Cubic zirconia (CZ) is a synthetic gemstone that we proudly incorporate into our jewelry pieces. Crafted to mimic the clarity and sparkle of diamonds, cubic zirconia adds a touch of eleganc, brilliance and luxury to our designs without the hefty price tag.
Individual Storage: Store each cubic zirconia jewelry piece separately in a soft pouch or jewelry box to prevent scratching and damage.
Avoid Exposure to Other Gemstones: Keep cubic zirconia jewelry away from harder gemstones to prevent scratches and abrasions.
Moisture-Free Environment: Store cubic zirconia jewelry in a dry environment to prevent tarnishing or discoloration. Regular Inspection: Periodically inspect cubic zirconia jewelry for any loose stones or signs of damage. Address any issues promptly to prevent further damage.
Gentle Cleaning: Use a soft, lint-free cloth to gently wipe away dirt, oil, and residue from the surface of cubic zirconia jewelry.
Avoid Ultrasonic Cleaners: While cubic zirconia is durable, avoid using ultrasonic cleaners, as they may cause damage to the stones or loosen their settings.
We responsibly source all our gemstones. All our gemstones are cut and poliished by hand. Our semi-precious gemstones are custom cut from minerals and other natural materials, giving each stone a unique color.
Separate Storage: Store each piece of gemstone jewelry separately in soft pouches or compartments to prevent scratching and tangling.
Avoid Exposure to Chemicals: Keep gemstone jewelry away from harsh chemicals such as perfume, hairspray, and household cleaners, as they can damage the stones and their settings.
Avoid Extreme Temperatures: Protect gemstone jewelry from extreme temperatures, as sudden changes in temperature can cause thermal shock and damage certain types of gemstones.
Gentle Cleaning: Use a soft, lint-free cloth( non-abrasive) to gently wipe away dirt and oils from the surface of the gemstone.
Avoid Harsh Chemicals: Refrain from using harsh chemicals or abrasive cleaners, as they can damage or dull the surface of the gemstone.
Avoid Ultrasonic Cleaners: avoid using ultrasonic cleaners, as they may cause damage to the stones or loosen their settings.
Turquoise and pearl jewellery require special care to keep the stones looking their best. Never let these stones come in contact with creams, ammoniated liquid, nail polish remover OR chlorinated water (swimming pools, etc.).